The B.C. government looks for feedback from drivers

The province is conducting a survey in order to improve travel in B.C.

The province is looking for feedback from drivers about their experience on B.C. highways in the hopes to improve travel for everyone.

The Ministry of Transportation and Infrastructure has launched the 2019 annual ‘Customer Satisfaction Survey’ which has been conducted for the last 16 years to gain information on road conditions, transportation projects, DriveBC highway information, commercial vehicle safety and enforcement.

READ MORE: Cities can’t block ride-hailing, transportation minister tells Surrey Board of Trade

The survey also invites members of the public to share their experiences of how they were treated by employees, the response times to questions and concerns, and their general satisfaction levels with services.

The survey is available online and will be offered in-person at some locations, including select rest areas, inland ferry terminals and public places along B.C. highways. The survey will be available until Sept. 3, 2019.

READ MORE: Westside Road improving, but still among worst roads in province

The data collected will be analyzed to gain perspective on how the ministry is doing in specific service and geographic areas and to assist staff on how to improve these services throughout the province.

All information given in the survey will be kept confidential.


@LarynGilmour
laryn.gilmour@blackpress.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Friends, family suprise Current Swell singer and new wife with socially distant wedding

‘We just thought we were going over there to have a glass of champagne and do some paperwork’

‘How not to handle social isolation concerns’: Victoria police respond to confrontation with firearm

Police seize replica firearms after one resident confronts another over social distancing

Fairfield gas station fire deemed arson

Police looking for witnesses, video of 2:30 a.m. April 5 fire

Saanich swimmer Lauren Crisp in running for rookie-of-the-year

Saanich swimmer Lauren Crisp, Oak Bay’s Diego Maffia in running for rookie-of-the-year

Victoria company compares drone footage of city streets between August and now

Fewer cars, people seen on streets and at landmarks

As 240K apply for emergency benefit, Trudeau says aid coming for Canadians left behind

Canada Emergency Response Benefit provides $2,000 per month

B.C. begins taking submissions for $2M COVID-19 research fund

Rural health, impact of shifting hospital resources among priorities

Wearing non-medical masks can stop spread of COVID-19 before symptoms start: Tam

Health officials had previously not recommended wearing them

COVID-19 world update: 1,000 cases hit U.S. military; Good news in Spain, Portugal

Comprehensive collection of coronavirus news from around the world

Vancouver Island teen singer advances to American Idol top 20

Lauren Spencer-Smith performs Respect at outdoor concert in Hawaii

Businesses advised to prepare for federal, B.C. COVID-19 assistance

Canada Revenue Agency portal expected to open this week

Bars, cannabis sector eligible for $40B credit program from government bank

Applicants must go through their own banks to access the program

Emergency aid portal opens Monday, cash could be in bank accounts by end of week: Trudeau

Emergency benefit will provide $2,000 a month for those who have lost their income due to COVID-19

Most Read