Coast Capital Savings limits service for new system

Shutdown will allow for computer changes

Coast Capital Savings customers will experience limited banking access this weekend as the bank shuts down most of its services from Feb. 8 to 12.

The closures come as Coast Capital switches to a new banking system.

“We’ve had our current system in place for a number of years,” said Coast Capital Savings spokesperson Jay-Ann Fordy. “What we’re doing is we’ve purchased new system software and we’re moving all of our current customer information and data over to the new system.”

While the upgrades will mean better service in the future for customers, over the weekend the nearly 500,000 Coast Capital customers will have no access to their account information.

People will still be able to use their debit cards to make purchases and to use ATMs other than Coast Capital’s, but all branches will be closed and online and mobile banking will be discontinued until Feb. 12 at noon.

Fordy is encouraging customers who are using ATMs during the service disruption to use other credit unions to avoid banking fees.

“The new system gives us the ability to make sure we can continue to provide products and services in a more modern way,” Fordy said. “One thing customers will see right away is that we are eliminating transaction slips in the banks. When they go in, it will all be an automated system.”

Coast Capital began to notify customers about the closures a couple of weeks ago through letters from the CEO and followed up with an announcement through social media, signage and reminders to customers as they visited the branches.

The service disruption begins today (Feb. 8) at 3 p.m.

Just Posted

Oak Bay parents expect to hear details on childcare spaces

School Board officials to provide more details at public meeting Thursday

City of Victoria to start charging illegal short-term rental operators

Anyone without a proper business license could face $500 per day in fines

VIDEO: Oak Bay High robots compete in international competition

Local school hosts league competition Saturday

Crown to appeal acquittal of Victoria masseur accused of sexual assault

BC Prosecution Service review of the ruling found ‘the judgment revealed errors of fact and law’

Bike thief steals elderly man’s electric-assist bike

Bicycle is a black Raleigh Sprite IE Electric stolen from 600-block of Toronto Street

What are the worst parking spots in Victoria?

We are looking for the worst places in the city to park and need your opinion

Charges upgraded against mother of murdered B.C. girl

Kerryann Lewis now faces first- rather than second-degree murder in the death of Aaliyah Rosa.

UPDATE: Injured firefighter in stable condition

Kelowna fire crews responded to a blaze at Pope’sGallery of BC Art & Photography on Friday

Rare ‘super blood wolf moon’ takes to the skies this Sunday

Celestial event happens only three times this century

Arrest made after historic B.C. church hit by arson

The fire at the 150-year-old Murray United Church in Merritt was considered a possible hate crime

B.C. dangerous offender in court for violating no-contact order, sends letter to victim

Wayne Belleville was shocked to see a letter addressed to him from his shooter, Ronald Teneycke

Man blames his loud car radio, sirens for crash with B.C. ambulance

Tribunal rejects bid to recoup ICBC costs after crash deemed 100-per-cent his fault

Ferry from Port Hardy to Bella Coola expected to set sail this summer

Its first in-service route will sail in central coast waters on May 18, 2019.

Fashion Fridays: Inspirational gym outfits

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

Most Read