Samsung delays launch of folding phone after breaking issues

The company plans to run more tests on the Galaxy Fold

In this April 16, 2019, file photo, a model holds a Samsung Galaxy Fold smart phone to her face, during a media preview event in London. (AP Photo/Kelvin Chan, File)

Samsung is pushing back this week’s planned public launch of its highly anticipated, $2,000 folding phone after reports that reviewers’ phones were breaking.

The company had been planning to release the Galaxy Fold on Friday, but instead it will now run more tests and announce a new launch date in the “coming weeks.”

READ MORE: Transport Canada bans Samsung Galazy Note 7 phones over fire issues

The delay is a setback for Samsung and for the smartphone market generally, which had been pinning some hopes on the folding phone to catalyze innovation in the industry. The Galaxy Fold, with its $1,980 price tag, was not intended to be a mass market hit, but many hoped it would hint at a new wave of smartphone advances — an area that has been lagging in recent years.

But device reviewers quickly found issue with the Galaxy Fold, which is about the size of an average smartphone when folded, and the size of a small tablet when its two sides are pulled apart.

Several journalists reported the inside screens flickering, freezing and finally dying on their test units within the first couple days. Two reviewers mistakenly removed an outer plastic layer that was meant to stay on and reported scratches on the screen afterward.

Samsung confirmed last week that the layer was meant to stay on. But that didn’t explain why many reviewers saw the phone’s inside screens break.

An early inspection showed there could be issues when pressure is put on the exposed areas of the hinges that open and close the phone, Samsung said in a statement announcing the launch delay Monday. It also found an issue where “substances found inside the device affected the display performance.”

Samsung said it will to find ways to better protect the screens and explain to people that the outside protective layer must stay on.

Other test phones seemed to still be working well, and so far holding up to the Samsung pledge that the phone can be unfolded about 200,000 times in its life.

Rachel Lerman, The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Oak Bay Police melt dozens of guns into metal cube

Set of rare dueling muskets could go to museum

VicPD seek missing 82-year-old man with long grey beard

Arthur Shaw was last seen Dec. 6, those who see him should call 911

Victoria looks to suspend taxi obligations as ride hailing services arrive

Ten ride hailing companies are set to come to Greater Victoria in the new year

Victoria Police Department taking too long to respond to emergency calls

A new report says VicPD is not meeting its 911 response targets

VIDEO: Harbour Air makes history with first electric aircraft test flight

Successful flight marks first of its kind in the world

POLL: Do you have a real or artificial Christmas tree?

The lights are up, holiday shoppers are bustling through the streets and… Continue reading

Greater Victoria wanted list for the week of Dec. 10

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

Tavares scores twice as Maple Leafs earn 4-1 win over Canucks

Vancouver sees two-game win streak snapped

UPDATED: No survivors in Gabriola Island plane crash: RCMP

Coroner confirms multiple fatalities after small plane goes down Tuesday night near Nanaimo

The Grinch who Stole a Hedge: Security camera captures Chilliwack tree theft

RCMP arrives as person calmly walks away with tree in downtown area

The Russell Troupe finds a comfort zone in small Island community

Family gathering with two parents and five kids a common scene around Chemainus

Salmonella outbreak in Canada linked to rodents and snakes

92 cases of salmonella across six provinces, including B.C.

Meng Wanzhou wins right to more documents involving arrest at Vancouver airport

Defence lawyers allege the Huawei executive was unlawfully detained, searched and interrogated

Most Read