Emergency calls

The opioid crisis has left B.C. paramedics struggling with mental health issues. ADOBE STOCK IMAGE

Trickle-down effect: never-ending opioid crisis driving B.C. paramedics to exhaustion

Ambulance Paramedics of B.C. seeing sharp spike in mental health-related issues among members

 

(Facebook/E-Comm911)

Mixed-up coffee orders, messy roommates top E-Comm’s 911 nuisance calls

E-Comm handles 99 per cent of B.C.’s 9-1-1 calls and urges the public to call for emergencies only

 

It’ll be at least another day before ambulances will bring emergency patients to Saanich Peninsula Hospital in Central Saanich, as staff shortages continue. (Black Press Media file photo)

Saanich Peninsula Hospital extends ambulance diversion to VGH and RJH

Pandemic-caused staff shortages see ER transportation diversion extended to Wednesday noon

 

Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)

Saanich Peninsula Hospital diverts ambulances to VGH due to critical staffing

Diversion began on Dec. 30 to Victoria General Hospital’s emergency department

Saanich Peninsula Hospital is diverting ambulances to Victoria General Hospital due to critical staffing. (Black Press Media file photo)
(PQB News file photo)

Thanksgiving long weekend phone delays plague B.C. ambulance service response

E-Comms 9-1-1 says the extended wait period a result of call transferring delays

(PQB News file photo)
The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)

B.C. woman says husband’s death while family waited on hold won’t ‘be put on a shelf’

Nancy Blakey says talks include ‘very progressive’ meeting with BC Emergency Health Services

The back of a BC Emergency Health Services ground ambulance. (PQB News file photo)
Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)

‘Nobody should have to wait for an ambulance’ — paramedic union president

Island communities to see improved ambulance service

Troy Clifford, president of president of the Ambulance Paramedics Of BC hopes recently announced changes help restore province’s “renowned ambulance service.” (Black Press Media File)
The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)

Vancouver Island 911 calls jump nearly 60% during hottest days

From Saturday to Monday, more than 1,900 calls responded to by 911 dispatchers

The calls to 911 on the Island between June 26 and 28 were much higher, largely due to the heatwave, according to service provider E-Comm 9-1-1. (Photo by Pexels)
Aira Khan waited for an ambulance that never came. (Submitted photo)

UPDATE: Surrey residents report calling 911 for ambulances that didn’t arrive

One was an eight-year-old girl, another a 64-year-old woman with a blood clot after getting an AstraZeneca vaccine

Aira Khan waited for an ambulance that never came. (Submitted photo)
Sooke Fire Rescue firefighters evacuate an injured hiker on Mount Manuel Quimper in March 2021. Sooke will soon be moving to a new fire dispatch service. (Facebook – Sooke Fire Rescue)

Proposed fire dispatch deal could save Sooke thousands of dollars

New dispatch needed after Langford drops out of CRD service

Sooke Fire Rescue firefighters evacuate an injured hiker on Mount Manuel Quimper in March 2021. Sooke will soon be moving to a new fire dispatch service. (Facebook – Sooke Fire Rescue)
Sooke is one of eight RCMP-serviced municipalities in the southern Vancouver Island being asked by the province to start paying the bills for E-Comm’s police dispatch service by 2022. (File - E-Comm 911)

Sooke taxpayers face $300,000 bill for police dispatching

Mayor says service should be a federal and provincial government responsibility

Sooke is one of eight RCMP-serviced municipalities in the southern Vancouver Island being asked by the province to start paying the bills for E-Comm’s police dispatch service by 2022. (File - E-Comm 911)
Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)

Ambulance response times in question after B.C. woman waits 1 hour with broken hip

Union president Troy Clifford says B.C.’s poorly managed paramedic staffing system is to blame

Emergency Health Services say they received a 911 call June 1 at 3:35 p.m. from a woman who had fallen but was in stable condition at Metrotown SkyTrain station. (Ambulance Paramedics of B.C.)
View Royal Fire Rescue has been concerned about alcohol consumption and safety issues at Thetis Lake Regional Park for decades, says View Royal Fire Chief Paul Hurst. (Black Press Media file photo)

View Royal mulling options to curb cliff jumping at Thetis Lake Park

Staff propose bylaw to charge for cliff jumping rescues, but mayor unconvinced

View Royal Fire Rescue has been concerned about alcohol consumption and safety issues at Thetis Lake Regional Park for decades, says View Royal Fire Chief Paul Hurst. (Black Press Media file photo)
Ready to do battle. Sooke Fire Rescue firefighters prepare to practice search and rescue techniques at a local home slated for demolition in March 2021. (Sooke Fire Rescue photo)

Sooke’s volunteer fire department faces firefighter retention challenges

Eleven firefighters have left the department in the last two years

Ready to do battle. Sooke Fire Rescue firefighters prepare to practice search and rescue techniques at a local home slated for demolition in March 2021. (Sooke Fire Rescue photo)
Langford Fire Rescue (Black Press Media file photo)

Langford looks to strike out on its own for emergency fire dispatch services

Mayor Stew Young says the city is large enough to negotiate solo

Langford Fire Rescue (Black Press Media file photo)
The Capital Regional District’s Langford-based fire dispatch could be dissolved by the end of the year, replaced by a larger dispatcher in Saanich or Surrey. (Black Press Media file photo)

Langford-based CRD Fire Dispatch could see its last call this year

$1 million in mandatory upgrades too expensive for local municipalities, says Langford mayor

The Capital Regional District’s Langford-based fire dispatch could be dissolved by the end of the year, replaced by a larger dispatcher in Saanich or Surrey. (Black Press Media file photo)
Ambulance crews have been busy with a record number of emergency overdose calls this Wednesday, April 21. (BC Emergency Health Services)

B.C. paramedics responded to a record 138 overdose calls in a single day

Wednesday’s calls included 48 in the Vancouver Coastal Health region and 51 in Fraser Health

Ambulance crews have been busy with a record number of emergency overdose calls this Wednesday, April 21. (BC Emergency Health Services)
Alexis Coughlan of Abbotsford is questioning why the paramedics took so long and why the firefighters from down the street were not dispatched when her two-year-old son Milo was having a seizure. (Submitted photo)

With a firehall down the street, B.C. mom questions response time for son’s seizure

Alexis Coughlan wonders why firefighters just down the street weren’t called before paramedics

Alexis Coughlan of Abbotsford is questioning why the paramedics took so long and why the firefighters from down the street were not dispatched when her two-year-old son Milo was having a seizure. (Submitted photo)
In 2020, Saanich firefighters responded to 438 fires, 1288 medical calls and prevented more than $150 million in damage. (Devon Bidal/News Staff)

Pandemic meant more blazes, fewer calls for Saanich firefighters in 2020

Department reports preventing $151-million in property damage

In 2020, Saanich firefighters responded to 438 fires, 1288 medical calls and prevented more than $150 million in damage. (Devon Bidal/News Staff)
Hands-only CRP has been proven to be far more effective than mouth-to-mouth and is far safer during the COVID-19 pandemic, says Leon Baranowski, B.C. Emergency Health Services paramedic practice leader. (BCEHS stock photo)

Civilians perform safe CPR on cardiac arrest patient in Saanich park amid pandemic

Chest compressions more effective than mouth-to-mouth, paramedic says

Hands-only CRP has been proven to be far more effective than mouth-to-mouth and is far safer during the COVID-19 pandemic, says Leon Baranowski, B.C. Emergency Health Services paramedic practice leader. (BCEHS stock photo)