Opinion: Oak Bay residents: How satisfied are you?

Consider the feedback you'd like to offer the coming resident satisfaction survey

Oak Bay is preparing to embark on a survey of the community to learn how it’s doing in the eyes of residents.

The district has posted a request for proposals for a citizen survey exploring residents’ priorities and how they perceive the services they receive from the district.

Warren Jones, director of corporate services for Oak Bay, says that for many communities, a survey provides a foundation for the strategic planning process.

The result is a final report “fleshing out the silent majority in the community … That would put information at your fingertips about what people think in the community.”

In addition to the opportunity for residents to reflect on the services they receive, they will also be able to provide feedback about the district’s priorities and initiatives.

While the logistics of the survey are still being determined – councillors Michelle Kirby and Kevin Murdoch expressed concerns about the efficacy of phone surveys in reaching everyone, for example –  we look forward to learning more about what residents are pleased with and what needs more work.

Many Oak Bay residents are keen to share their thoughts about what they see as the “good” and the “needs work” of their community, both on these pages and directly with municipal council and staff. However many others have thoughts and opinions we may not hear as often.

As Coun. Tom Croft notes, the survey is a great opportunity for us to keep our community informed and get informed ourselves.”

So between now and fall, take a few minutes to consider just what is working well in Oak Bay and what could use a little attention.

Your opinions may well have a significant impact on your community for years to come.


Just Posted

Shaving minutes off commutes among the goals for Victoria bus lanes

Work on southbound Douglas Street lane between Tolmie and Hillside getting underway

Backyard of $2.2M Uplands property bulldozed for BMX jump track

34-year-old financial advisor fulfills childhood dream

VicPD nab distracted driver with expired licence

On the phone while in motion, man had overdue fines from driving while impaired

Gallery: Turnout good for Oak Bay’s inaugural volunteer fare

Oak Bay showcased non-profits and more with inaugural volunteer fair

Vic-Alert faces tidal wave of registration after tsunami warnings

City of Victoria system is free and provides early warnings of disaster

Mature Garry Oak falls on Beach Drive

150-year-old tree blocks access in front of Oak Bay Beach Hotel

Castlegar homicide victim identified

The victim was 38-year-old Jordan Workman of Castlegar, B.C.

B.C. Liberal leadership candidates get one last prime-time pitch

Leadership campaign to be decided in Feb. 3 vote

How high is safe from a tsunami? Four metres above sea level

Be disaster ready with food, water and clothing for seven days

Victoria Film Festival set for triumphant return to the big screen

Two decades on, diverse film lineups keep movie-goers coming to the box office

Victoria’s most wanted for the week of Jan. 23

Crime Stoppers will pay a reward of up to $2,000 for information that leads to arrests or the seizure of property or drug

Andrew Scheer on trade, Trump and Trudeau

Canada’s Conservative leader begins three-day visit to B.C.

Bell Canada alert prompts RCMP, privacy watchdog to probe data breach

Company spokesman: ‘Fewer than 100,000 customers were affected’

Victims restrained, sex toys and cash stolen from B.C. adult store

Armed suspects sought in adult store robbery