Pocket-dialers create havoc for Victoria police operators

Inadvertent 911 calls still have to be responded to by police

When 911 operator Tanya Patterson received a call from a mother in distress, the woman was convinced her daughter was in imminent danger.

The mother had received a phone call from her daughter and described hearing screams and loud noises on the other end of the line.

“We did a check welfare call to the young woman’s cellphone and learned that she had inadvertently purse-dialed her mother while she was at a horror movie,” said Patterson, VicPD communications centre training co-ordinator.

Similar stories are becoming more common. People who accidentally make emergency calls with their cellphones heavily taxing police resources.

Since Jan. 1, police department communications centre staff have received 828 calls with no one on the other end of the line requiring assistance.

But police protocol requires them to follow up on each call, said Const. Mike Russell.

dpalmer@vicnews.com

Just Posted

Oak Bay parents expect to hear details on childcare spaces

School Board officials to provide more details at public meeting Thursday

City of Victoria to start charging illegal short-term rental operators

Anyone without a proper business license could face $500 per day in fines

VIDEO: Oak Bay High robots compete in international competition

Local school hosts league competition Saturday

Crown to appeal acquittal of Victoria masseur accused of sexual assault

BC Prosecution Service review of the ruling found ‘the judgment revealed errors of fact and law’

Bike thief steals elderly man’s electric-assist bike

Bicycle is a black Raleigh Sprite IE Electric stolen from 600-block of Toronto Street

What are the worst parking spots in Victoria?

We are looking for the worst places in the city to park and need your opinion

Charges upgraded against mother of murdered B.C. girl

Kerryann Lewis now faces first- rather than second-degree murder in the death of Aaliyah Rosa.

UPDATE: Injured firefighter in stable condition

Kelowna fire crews responded to a blaze at Pope’sGallery of BC Art & Photography on Friday

Rare ‘super blood wolf moon’ takes to the skies this Sunday

Celestial event happens only three times this century

Arrest made after historic B.C. church hit by arson

The fire at the 150-year-old Murray United Church in Merritt was considered a possible hate crime

B.C. dangerous offender in court for violating no-contact order, sends letter to victim

Wayne Belleville was shocked to see a letter addressed to him from his shooter, Ronald Teneycke

Man blames his loud car radio, sirens for crash with B.C. ambulance

Tribunal rejects bid to recoup ICBC costs after crash deemed 100-per-cent his fault

Ferry from Port Hardy to Bella Coola expected to set sail this summer

Its first in-service route will sail in central coast waters on May 18, 2019.

Fashion Fridays: Inspirational gym outfits

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

Most Read