Island resident Jaiden Sumner is asking for help in finding out who stole her 2005 Toyota Matrix sometime after midnight on the night of Nov. 24. Photo courtesy Jaiden Sumner

Island resident Jaiden Sumner is asking for help in finding out who stole her 2005 Toyota Matrix sometime after midnight on the night of Nov. 24. Photo courtesy Jaiden Sumner

UPDATE: ICBC says case is ‘complex’ after Campbell River woman’s car allegedly stolen, torched

Failed transaction with stolen credit card may provide a clue

This article was updated on Dec. 21 to include a response from ICBC.

An Island woman says she needs help in finding out who stole her car, took it for a joyride and torched it.

Almost a month after the incident took place, Jaiden Sumner of Campbell River says she has to use her mother’s car to get around because ICBC won’t fulfill her claim.

That’s because she can’t prove it was stolen, she says.

“Basically, they don’t know where to point fingers,” she says. “Until anything’s proven, they can’t help me out.”

Sumner’s ordeal began when she awoke on a Sunday morning, Nov. 25, to learn that police had found her car abandoned off a logging road outside of Campbell River. It was completely destroyed.

“I broke down,” she says. “It was the worst possible feeling.”

Sumner says she parked her dark gray 2005 Toyota Matrix on the street outside her home sometime after midnight. She says the car disappeared while she was sleeping.

The thief – or thieves – drove the car to what police described as a gravel pit just outside of Campbell River and set the vehicle ablaze, she says.

READ MORE: Theft from vehicle complaints rising, RCMP say

READ MORE: Woman accosted by man posing as police officer

Photos posted by Sumner on Facebook on Tuesday night show the compact car reduced to a burned-out shell in what appears to be a muddy field surrounded by forest. She says she didn’t attend the scene and the photos were taken by her mother for the insurance claim.

She says that while ICBC and police are doing their best to help, she can’t prove that she didn’t destroy the car for insurance fraud purposes.

Lindsay Wilkins, a senior communications specialist for ICBC, said in a Dec. 21 statement that the “circumstances of this claim are complex and we are currently reviewing this claim.”

Wilkins said claims of this type “take time to investigate and the timelines are set out in ICBC’s optional insurance policy.”

She added: “If a customer has Loss of Use coverage, they would be entitled to a rental vehicle and ICBC will reimburse the customer after the investigation is completed if the claim is valid.”

Now Sumner is asking for people to come forward with clues.

“They completely torched my vehicle, so there’s no evidence,” she says. “We need the help of the community.”

Story continues below image.

Campbell River resident Jaiden Sumner says someone stole her 2005 Toyota Matrix and set it ablaze outside of town. Photo courtesy Jaiden Sumner

Due to the insurance impasse, Sumner says she’s using her mother’s car to get around. Sharing a vehicle adds to her difficulties, she says.

The hatchback contained important documents and an iPad, and the car itself had strong sentimental value – it was her first vehicle – as did some of the items inside, including a letter from an ex.

There is at least one promising clue. Someone tried to use a deactivated credit card that was inside the vehicle, she says.

The transaction was declined at a local 7-Eleven early on the morning of Nov. 25, Sumner says.

She’s hoping that police will be able to use surveillance footage from the store to get to the bottom of things.

But that process is delayed because the credit card company hasn’t yet verified the exact time when the failed transaction took place, she says.

It supposedly occured at 9:13 a.m. Central Time – but that time zone remains unconfirmed, Sumner says.

She’s asking for anyone with information – including footage captured on surveillance cameras – to contact her or police.

“They would’ve bragged about it, they would’ve had video of it, they would have done something stupid along the line,” she says.

Black Press has reached out to ICBC for comment.

Cpl. Ron Vlooswyk, a spokesperson for the Campbell River RCMP, confirmed that police responded to the incident on Nov. 25 and that the case is under investigation.

Mounties from the local detachment respond to an average of 5.17 stolen vehicles per month, and vehicle theft spiked in September with 13 cases, he says. He cautions that those are raw figures subject to change.

A rash of thefts of items from unlocked vehicles remains a bigger problem for the Mounties, according to Vlooswyk.

Earlier this month, police said they received an average of 63 complaints about thefts from vehicles per month since Sept. 1. The cars were unlocked in 90 per cent of the cases, according to the Campbell River RCMP.

Like us on Facebook and follow us on Twitter

 

UPDATE: ICBC says case is ‘complex’ after Campbell River woman’s car allegedly stolen, torched

Just Posted

A bathtub kitchen garden is part of the lineup for this year’s Teeny Tiny Garden Tour to benefit Victoria Hospice. (Screenshot/Teeny Tiny Garden Tour)
Virtual garden tour for Victoria Hospice features trio of back yards

Online tour is free; calendar purchase and donation options raise money for the cause

Norman Mogensen sets up strings for his beans in his plot in the Oak Bay community gardens. (Christine van Reeuwyk/News Staff)
Oak Bay gardener spends decades cultivating, improving daddy’s beans

85-year-old vegan part of the community gardens scene

Diana Durrand and Arlene Nesbitt celebrate the new artist space in 2014. Gage Gallery moves this summer from Oak Bay to Bastion Square in Victoria. (Black Press Media file photo)
Gage Gallery moving to Bastion Square

Vivid Connections, a showcase by Laura Feeleus and Elizabeth Carefoot, opens new venue June 29

Al Kohut, owner of the new photographers GALLERY, checks out Looking Back by David Bradt. The photo printed on canvas is among 50 images featured in the Birds on the Wild Side exhibition showing until July 3. (Wolf Depner/News Staff)
Photo gallery in Sidney plucks out top bird photos

Birds on the Wild Side show running at the new photographers GALLERY until July 3

The Town of Sidney supports efforts to rename Reay Creek to KELSET, its traditional SENCOTEN name. (Black Press Media file photo)
Town of Sidney signs off on Reay Creek name change to KELSET

Name change does not affect surrounding parkland, but public supports doing so

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

Patrick O’Brien, a 75-year-old fisherman, went missing near Port Angeles Thursday evening. (Courtesy of U.S. Coast Guard)
Search for lost fisherman near Victoria suspended, U.S. Coast Guard says

The 75-year-old man was reported missing Thursday evening

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

The George Road wildfire near Lytton, B.C., has grown to 250 hectares. (BC Wildfire Service)
B.C. drone sighting halts helicopters fighting 250 hectares of wildfire

‘If a drone collides with firefighting aircraft the consequences could be deadly,’ says BC Wildfire Service

A dose of the Pfizer-BioNTech COVID-19 vaccine is pictured at a vaccination site in Vancouver Thursday, March 11, 2021. THE CANADIAN PRESS/Jonathan Hayward
NACI advice to mix vaccines gets varied reaction from AstraZeneca double-dosers

NACI recommends an mRNA vaccine for all Canadians receiving a second dose of a COVID-19 vaccine

A aerial view shows the debris going into Quesnel Lake caused by a tailings pond breach near the town of Likely, B.C., Tuesday, Aug. 5, 2014. THE CANADIAN PRESS/Jonathan Hayward
Updated tailings code after Mount Polley an improvement: B.C. mines auditor

British Columbia’s chief auditor of mines has found changes to the province’s requirements for tailings storage facilities

Most Read