Sierra Hamblin, a Colwood woman, is ‘beyond frustrated’ with BC Transit after commuting to downtown for the past two years. She regularly has to wait as full buses and sometimes half-full buses pass her by. (Aaron Guillen/News Staff)

Full buses leave Colwood woman fuming over commute from West Shore

BC Transit plans to add eight double-deckers in 2020, will rotate on 50 and 61 routes

Sierra Hamblin is “beyond frustrated” with BC Transit.

Tuesday, the Colwood woman missed her bus to make it in time for work in downtown Victoria once again.

“It’s alright, my boss lets me stay late or I just take a shorter lunch,” she said with a sigh on a Wednesday morning.

A commuter for about two years, it takes her about an hour on most weekdays. She usually gets on at the Colwood Park and Ride after dropping off her son at a daycare in Metchosin.

Anytime between 7:15 and 7:30 a.m., she usually hops on the 50, 61, or 48 buses – but that depends on whether the bus is full or not.

Hamblin glances over at the packed 50 that pulled in, but she knows there’s no room as she’s at the end of a line of at least 20 to 30 people. Meanwhile, a half-full 61 double-decker passes by without any hesitation.

“It’s total frustration,” Hamblin said. “Sometimes the buses don’t even stop because other buses are loading and the traffic is so bad. I regularly have to apologize to my boss for being late again and again.”

READ MORE: B.C. Transit borrows buses from Interior to avoid trip cancellations in Greater Victoria

ALSO READ: B.C. Transit back in Sooke for more feedback

At this point, Hamblin said her hands are tied.

She used to start work at 8 a.m., but when she found out her son’s daycare only allowed drop off at 7 a.m. and later, she was able to push her start time to 8:30 a.m. instead.

“This could’ve been a nightmare, but my boss is very understanding and I’m so grateful,” Hamblin said.

Unfortunately, the problem doesn’t end after the morning.

She has to rush home to pick up her son by 5:30 p.m. or else it’s a dollar for every minute over. Luckily, she has family members who are able to pick up her son whenever she’s in a pinch.

Hamblin submitted a complaint to BC Transit back in 2018 but hasn’t seen any difference in rush hour service.

She believes an increase of double-decker buses and frequent service is the solution to her West Shore woes.

“BC Transit has seen a six per cent growth in ridership over the past year with a notable increase in the West Shore in particular,” said Kevin Shubert, general manager of Victoria Operations, BC Transit.

Shubert pointed to the arrival of 80 new buses that will be added to the transit system in 2020, eight of them being double-deckers. BC Transit clarified that the new double-deckers will be part of a rotating schedule for the 50 and 61 routes, but not the 48.

aaron.guillen@goldstreamgazette.com


Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

Nearly 30 people stand waiting for a bus around 7:30 a.m. outside Colwood Park and Ride. (Aaron Guillen/News Staff)

Just Posted

Baby raccoon rescued from 10-foot deep Saanich drainage pipe

‘Its cries were loud, pitiful and heartbreaking,’ Saanich animal control officer says

Police respond to successful Facebook scam on Oak Bay resident

Petty thievery in King George Terrace where plants, gargoyle are missing

Victoria Clipper suspends services through April 2021

International travel restrictions, COVID-19 uncertainty lead to decision

Oak Bay News celebrates community with photospread

Share your images for a chance to win a gift card

B.C. records 62 new COVID-19 cases, two deaths since Friday

Province has just over 200 active cases

Port Alberni will have a salmon derby on Labour Day after all

Alberni Valley Tyee Club reveals ‘socially distanced’ derby only for Labour Day 2020

Hotel rooms for B.C. homeless too hasty, NDP government told

Businesses forced out, but crime goes down, minister says

Suspicious fire quenched before reaching gunpowder in Nanaimo’s historic Bastion

Probe underway in basement blaze that erupted near where powder stored to fire signature cannons

Duncan model makes quarter finals in ‘Maxim’ magazine contest

Brandee Peart among top one per cent left in competition

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

B.C. government prepares for COVID-19 economic recovery efforts

New measures after July consultation, Carole James says

Fisherman snags barracuda off Vancouver Island in rare encounter

Ferocious fish, not native to Canada, was netted and released in Alberni Inlet

Most Read