BCLC changes policy after shredding co’s alleged privacy breach

ShredWise CEO says allegations are ‘simply untrue’

The CEO of ShredWise, the company that came under fire after allegations were made it left sensitive documents exposed to the public, says he has evidence that the allegations are false.

“The allegations that we store unshredded documents in bins at our truck site are simply untrue and I can tell you that in the past week, we’ve since uncovered clear evidence that supports what we’ve maintained all along – that our procedures were deliberately contravened in this instance,” ShredWise CEO Tino Fluckiger wrote to Peace Arch News.

“No documents, casino cards or any other papers should ever be in our inventory of empty collection bins which we give our customers to use.”

Fluckiger said his company has turned the matter over to the RCMP. The Surrey RCMP confirmed to PAN Wednesday that they are investigating a report received from ShredWise.

“So with a police investigation underway, I can’t say much more,” Fluckiger said.

The British Columbia Lottery Corporation (BCLC) has made changes to its policy after troves of used casino cards were allegedly left exposed to the public.

Earlier this month, News 1130 reported that it was alerted by a “whistleblower” of bins of unshredded documents and piles of intact Grand Villa Casino cards in a Surrey truck park parking lot.

The radio-station also reported that sensitive medical documents – including someone’s HIV test results – were left exposed to the public. Fraser Health has said that it does not use ShredWise’s services.

RELATED: Medical records, SIN numbers exposed by White Rock shredding company: whistleblower

RELATED: BCLC investigating after allegations raised against White Rock shredding company

BCLC media officer Matt Lee told PAN via email Tuesday that BCLC has directed Grand Villa to replace all playing cards with a new series in order to mitigate the possibility of discarded, intact playing cards being put into play.

“Out of an abundance of caution, BCLC directed all B.C. casinos to cease the shredding of used playing cards by contracted document shredding services until further notice,” Lee wrote to PAN.

“Service providers may use alternatives including drilling with standard card-punching equipment or industrial incineration in accordance with BCLC standards for the secure destruction of gambling supplies. BCLC has verified that no other B.C. gambling and entertainment facilities use Shredwise to destroy gambling supplies.”

Fluckiger told PAN that the privacy of ShredWise clients remains their top priority, “and as I stated previously, we were as surprised as anyone at this development.”

“ShredWise has been in business for 13 years and shreds more than 16 million documents every month. I have never seen an issue like this before and we will take every measure we can to ensure that it doesn’t happen again,” Fluckiger wrote.

Just Posted

Oak Bay instructors teach free outdoor yoga classes at Willow Beach Park

Practise yoga for free Tuesdays at 6 p.m. all summer

Active police incident in Langford prompts police to request nearby residents stay inside

West Shore RCMP ask public to avoid Station Avenue and Peatt Road area

City of Victoria to hold formal safety review after man was left hanging from raised bridge

More and more people seen ignoring safety measurements in place, city staff say

Jurors talk about trial of U.S. man convicted in 1987 murders of Saanich couple

Three jurors offer a window into deliberations during the trial

Nanaimo man wanted Canada-wide after walking away from Victoria halfway house

Warrant issued for Jesse Goodale, convicted of aggravated assault

VIDEO: Missing teens named as suspects in three northern B.C. killings

Kam McLeod and Bryer Schmegelsky are wanted in the deaths of Lucas Fowler, Chynna Deese, unknown man

POLL: Do you use a food delivery app?

With modern life becoming more hectic with each passing day and so… Continue reading

Vancouver Island teacher suspended for professional misconduct

Grade 8 shop teacher admits to use of vulgar language and profanities toward students, parents

Northern B.C. double homicide, suspicious death: A timeline of what we know

Two teens from Port Alberni are now wanted Canada-wide in connection to the three deaths

B.C. wine industry legend Harry McWatters dies

Among his accomplishments, McWatters founded the province’s first estate winery, Sumac Ridge Estate

Provincial health body refuses to release full findings of cancer triage system audit

Information and Privacy Commissioner asked to review redactions

Southern resident killer whale died of blunt trauma, likely from ship

J34 was found more than two years ago near Sechelt, but the necropsy findings have now been released

B.C. rail crossing death highlights risks for people in wheelchairs: watchdog

Transportation Safety Board points to ‘persistent risks faced by persons using assistive devices’

B.C. teens wanted in double homicide, suspicious death spotted in Manitoba

Kam McLeod and Bryer Schmegelsky were thought to have been seen in the Gillam area

Most Read