BC Transit bus (Dave Eagles/Kamloops This Week)

BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Helen McFadyen, now a Victoria resident, filed a complaint with the B.C. Human Rights Tribunal

  • Apr. 17, 2019 10:30 a.m.

–– Kamloops This Week

BC Transit has agreed to pay more than $11,000 to a legally blind woman who was mistreated by Kamloops bus drivers.

Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents — one in late 2017 and the other in early 2018.

On both occasions, McFadyen said she was a passenger on a Kamloops transit bus.

She said on one occasion, her driver failed to call out stops, as required by BC Transit policy, and on another occasion the driver announced stops in a “disrespectful” manner.

BC Transit acknowledged McFadyen’s complaints and apologized to her. The transit provider also agreed to pay McFadyen $10,000 “for injury to dignity, feelings and self respect,” as well as $1,500 for expenses.

McFadyen has since moved to Victoria from Kamloops.

Tim Petruk, Kamloops This Week

Like us on Facebook and follow us on Twitter.

Just Posted

Island cycling series boosts youth race schedule

New series creates opportunity for more youth competition

Colwood wins award for Sustainable Infrastructure Replacement Plan

Plan wins Award of Excellence in Government Finance

Autism support dog helps Langford boy hold his head high

Family shares story for Autism Awareness Month

Give your immunity a boost for National Immunization Awareness Week

Immunize Canada calls on Canadians to stay up to date with their immunizations

WATCH: Movie star and PACE alum Calum Worthy talks musical theatre and his career

“American Vandal” and “Austin and Ally” actor has been returning to the program for over 20 years

POLL: How often does your family use BC Ferries?

Navigating the lineups for BC Ferries is a way of life for… Continue reading

Crime Stoppers most wanted for Greater Victoria for the week of April 16

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

B.C. RCMP receive application for Police Cat Services

RCMP announced the launch of the Police Cat Services unit as an April fools joke

Kirkland Signature veggie burgers recalled due to possible metal fragments

Recalled products came in 1.7 kg packages with a best before date of Apr. 23, 2019

Parents of 13 who tortured children get life after hearing victims

One of their daughters fled their home and pleaded for help to a 911 operator

Flooding, climate change force Quebecers to rethink relationship with water

Compensation for victims of recurring floods limit to 50% of a home’s value, or a maximum of $100,000

Storms blast South, where tornadoes threaten several states

9.7 million people in the Carolinas and Virginia at a moderate risk of severe weather

Private cargo ship brings Easter feast to the space station

There are three Americans two Russians and one Canadian living on the space station

Most Read