The fabric of the community: Local Oak Bay family keeps you and your clothes looking fantastic

Sheralyn and Ken Grant of Individual Dry Cleaners

For anyone who grew up in Oak Bay, Individual Dry Cleaners has always been part of the fabric of the community. Owners Sheralyn and Ken Grant are proud to own a local business and take pride in being long-time residents. Sheralyn has lived here her whole life and began working in her grandfather’s dry cleaning business in the Cadboro Bay Road location, in 1964 at just 15 years old.

A local fixture

It just seemed natural to follow in the footsteps of her grandfather, Henry Carter, who began Individual Dry Cleaners back in 1946, purchasing a furniture shop and turning into a family-run business with his three sons. Sheralyn’s dad was still overseas with the navy, and Henry saw an opportunity to provide a service that would be indispensable with the war over.

New location to serve you better!

Seventy-five years later, the business remains local – and family-run. And with a brand new location, right on Cadboro Bay Road, next to Slater’s Meats, they continue to provide the same exceptional service you’ve enjoyed for decades!

“We just care!” Sheralyn says modestly of her family’s dedication. “We respect everyone who comes through the door.”

This level of excellence is a rare thing these days, and even more so when you consider just how long their business has been serving both loyal customers and new ones alike.

As life-long, multi-generational members of the Oak Bay community, this local business is a real family affair: Sheralyn and Ken’s daughters Suzanne and Yvonne have both worked in Individual Dry Cleaners since they were 15, and are a big part of the operation to this day.

Keeping it in the family!

Keeping it in the family!

Look your very best

During the pandemic, many people worked from home, and the need to dress for success was on the back burner! Everyone tried to support local businesses and now that things are returning to normal, the great team at the locally-owned Individual Dry Cleaners want to help you look your best.

Their services cover all of your dry cleaning and wet cleaning requirements and they can make your feather duvet like new, launder and press your shirts and sheets, clean your wedding dress (always a challenge along the hem-line, notes Sheralyn), and do minor repairs such as a hem or a button on that favourite blazer.

Why dry clean?

Good clothing is an investment, and caring for it properly and carefully means it will last longer and look better, saving you money. Clothing is returned looking like new, even those tough-to-remove stains are no match for Sheralyn’s determination to help you look your best. So, don’t just chuck it in the machine – visit the local experts at their convenient new location, in the Willows Centre at 2575 Cadboro Bay Road. See the map here.

For more information call their plant or head office.

Phone 778-265-6544 or email

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