Sometimes you have to make a choice: the convenience of online shopping and door-to-door delivery, or the noble community spirit of shopping locally.
A Pet’s Life now gives you the best of both worlds.
“We just launched our web store, finally!” says owner Chad McMillan. “Now people can shop online, but shop local.”
McMillan took over the popular pet store when the founders retired over a year ago, and he and his staff have worked hard to provide great service through the pandemic. The online store and free delivery in the Victoria area are just the latest adaptations to keep shopping convenient and safe.
“We’ve done curbside pickup, and filled special orders for regular customers. For some of our older customers especially, it’s great that they can just call the store and tell us what they need. It saves them a trip if they’re trying to isolate.”
The online store launched a month ago at apetslife.ca, and staff are slowly uploading items.
Expert advice, broad selection
Sure, you can shop online at a big box store, but you’ll have to scroll through hundreds of items that don’t suit your pet, and good luck if you have any questions.
A Pet’s Life has all your favourite brands, and the knowledgable staff are available by phone or email if you need help making your first purchase. You can even set up a recurring order so fresh food or cat litter will be automatically delivered to your house on a set schedule.
“When COVID-19 hit we started offering free delivery twice a week, then we increased it to three times a week to meet demand. Now we’re delivering Monday to Friday, which is great! It means customers are committed to shopping local,” McMillan says.
If you don’t see your favourite food, treat or toy online, just call or visit the store and staff can put it online, or complete a special order.
“We’re still adding items to the store, so if you can’t find something online it doesn’t mean we don’t have it.”
A Pet’s Life is open Monday to Friday 9 a.m. to 8 p.m., Saturday 9 a.m. to 6 p.m. and Sunday 10 a.m. to 6 p.m. Look for the bright green sign at 2019 Cadboro Bay Rd. Follow A Pet’s Life on Facebook and Instagram for the latest news, and cute pictures of the pets who visit the store!
