The Better Business Bureau is recommending that businesses ramp up their COVID-friendly shopping options now to prepare for the holiday season. (AP Photo/Richard Drew)

The Better Business Bureau is recommending that businesses ramp up their COVID-friendly shopping options now to prepare for the holiday season. (AP Photo/Richard Drew)

Time to ramp up COVID-friendly shopping: Better Business Bureau

If businesses want to be successful this holiday season they need to act now, says BBB

With frenzied holiday shopping days quickly approaching, the Better Business Bureau (BBB) is recommending that businesses ramp up their COVID-friendly shopping options.

Overall, Canadians are closely divided between saying they will shop online (41 per cent) or in-store (59 per cent), according to a recent survey by PricewaterhouseCoopers (PwC). This means that businesses need to be prepared for safe and successful in-person and virtual sales, said Karla Laird, manager for community and public relations at the BBB.

“Successful retailers will be those who adapt to our quickly changing business environment and understand what a more digital world means for how they interact with consumers,” Laird said. “At the same time, businesses must also plan for the one-third of consumers who are still struggling with technology.”

READ ALSO: 21,000 small businesses in B.C. at risk of closure due to COVID-19: survey

For those who do plan to do their shopping in person, the degree of safety measures businesses have in place will determine where they go. In the PwC survey, 78 per cent agreed with the statement: “I plan to do my holiday shopping in places where I can see measures are in place to ensure the health and safety of shoppers.”

The BBB is recommending that businesses improve their online presence and consider adopting more flexible payment options, such as PayPal, as soon as possible. It also suggests trying an outdoor pop-up shop, offering curbside pickup and going cashless.

READ ALSO: Keep businesses going to outlast COVID-19, B.C. government told

While B.C. has yet to make wearing masks mandatory, Dr. Bonnie Henry has said that it is expected that residents wear masks in public spaces. There has been no official statement made on Christmas gatherings, but experts are advising that people prepare for a scaled-back holiday season.


 

Do you have a story tip? Email: vnc.editorial@blackpress.ca.

Follow us on Twitter and Instagram, and like us on Facebook.

BusinessChristmas holidayCoronavirusHolidays

Just Posted

A patio built by The Village is shared by three eateries in Estevan. (Christine van Reeuwyk/News Staff)
Oak Bay eateries sharing communal patio space in Estevan Village

The Village invested $25,000 in streetside patio, hopes to make it permanent

Victoria police are searching for high-risk missing woman Chloe Morrison who was last seen in Victoria June 13. (Courtesy of VicPD)
MISSING: Chloe Morrison, last seen in Victoria

Morrison, 25, was last seen shortly after 2 p.m. June 13

Proposed design for the Topaz Park bike and skate park elements. (Courtesy City of Victoria)
Victoria requesting feedback on Topaz Park redesign

Public input now being taken for proposed skate, bike park ideas

An SUV sits where it crashed through the front window of the 2:18 Run store in Fairfield Plaza, after the driver appeared to lose control on Monday afternoon. (Photo by Phil Nicholls)
Driver crashes through front window of Victoria running store in Fairfield

Phil Nicholls of 2:18 Run said crash sounded like an earthquake at first

Sasha Perron of Langford is preparing to run a half marathon on Saturday, 10 kilometres Sunday, 21.5 km on Tuesday and so on until he’s totalled 216 kilometres. (Jake Romphf/News Staff)
Indigenous man to run 215 kilometres, plus one for children waiting to be found

Donations to Sasha Perron’s fundraiser to benefit Indian Residential School Survivors Society

People watch a car burn during a riot following game 7 of the NHL Stanley Cup final in downtown Vancouver, B.C., in this June 15, 2011 photo. THE CANADIAN PRESS/Geoff Howe
10 years ago: Where were you during the 2011 Vancouver Stanley Cup Riots?

Smashed-in storefronts, looting, garbage can fires and overturned cars some of the damage remembered today

Two hundred and fifteen lights are placed on the lawn outside the Residential School in Kamloops, B.C., Saturday, June, 13, 2021. The remains of 215 children were discovered buried near the former Kamloops Indian Residential School earlier this month. THE CANADIAN PRESS/Jonathan Hayward
Days after Kamloops remains discovery, Tk’emlups families gather to unite, move ahead

‘We have to work together because this is going to be setting a precedent for the rest of the country’

In this Saturday, May 29, 2021, file photo, people crowd the Santa Monica Pier in Santa Monica, Calif. California, the first state in America to put in place a coronavirus lockdown, is now turning a page on the pandemic. Most of California’s coronavirus restrictions will disappear Tuesday, June 15, 2021. (AP Photo/Damian Dovarganes, File)
With COVID tamed, it’s a ‘grand reopening’ in California

No more state rules on social distancing, no more limits on capacity, no more mandatory masks

Montreal Canadiens goaltender Carey Price (31) is scored on by Vegas Golden Knights defenseman Alec Martinez, not pictured, during the second period in Game 1 of an NHL hockey Stanley Cup semifinal playoff series Monday, June 14, 2021, in Las Vegas. (AP Photo/John Locher)
Habs fall 4-1 to Vegas Golden Knights in Game 1 of NHL semifinal series

Match was Montreal’s first game outside of Canada in 2021

Kelowna-Lake Country MLA Norm Letnick, assistant deputy speaker at the B.C. legislature, presides over committee discussions. The legislature is completing its delayed spring session this week, with most MLAs participating by video conference. (Hansard TV)
B.C.’s daily COVID-19 infections dip below 100 over weekend

Only 68 new cases recorded Monday, four additional deaths

Neighbours fight a small late-night bush fire with garden hoses and shovels in Cinnabar Valley on June 5. They couldn’t get help from local fire services because the fire was located in an area under B.C. Wildfire Services jurisdiction. (Photo courtesy Muriel Wells)
Neighbours on edge of Nanaimo city limits left to put out bush fire themselves

Cinnabar Valley residents tackle fire with hoses and buckets for two and a half hours

Darren Campbell’s truck (pictured) was stolen when he stopped to check on a car in a ditch on Cowichan Bay Road on Monday morning. (Facebook photo)
Vancouver Island Good Samaritan’s truck stolen in nasty trick

‘Try to be a Good Samaritan and my $20,000 truck gets stolen right under my nose’

The Kamloops Indian Residential School is photographed using a drone in Kamloops, B.C., Monday, June, 14, 2021. The remains of 215 children were discovered buried near the former school earlier this month. THE CANADIAN PRESS/Jonathan Hayward
Communities grapple with what to do with former residential and day schools

Some tear them down as a tool to help healing, others repurpose them as tools for moving forward

Creative handmade signs abound at the June 13 Tofino rally for old growth trees. (Nora O’Malley photo)
VIDEO: Tofino stands in solidarity for Fairy Creek Blockades

Over 150 supporters attend rally hosted by Friends of Clayoquot Sound

Most Read