Madone Pelan is the new hotel senior sales manager at Oak Bay Beach Hotel.
She brings more than 20 years of experience in the hospitality industry to the newly established position.
Her responsibilities include enhancing group sales processes and growing the contracted and group business through promotion of Oak Bay Beach Hotel as one of Canada’s leading luxury boutique destinations for meetings and events.
“Madone’s strengths in targeting new and growing markets while forging strong client-focused relationships fits perfectly with our vision for the Oak Bay Beach Hotel,” said Michelle Le Sage, general manager of the hotel. “Her expertise in the leisure and business markets is incredibly valued within our industry, so we are happy to have her join our team.”
Pelan started her career as captain’s secretary for Princess Cruises. She joined The Fairmont Empress in 2003 and found a passion in sales and progressed through the ranks to group sales manager.